Privacy Policy

Privacy Policy

Last Updated: 29-6-2023

This Privacy Policy governs the manner in which Myblacktree India Pvt. Ltd. ("Myblacktree, BlackTree," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of the website www.myblacktree.com (the "Website") and related services, including our mobile application(s) available on the Google Play Store (the "App").

By accessing or using our Website and/or App, you agree to the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website and/or App.

Information We Collect

  1. Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you register an account, place an order, fill out a form, subscribe to our newsletter, or interact with our Website and/or App. This personal information may include your name, email address, phone number, billing and shipping addresses, and other relevant details.

  2. Non-Personal Information: We may also collect non-personal information about you automatically as you navigate through our Website and/or App. This information may include your device information, IP address, browser type, operating system, and other similar technical information.

Use of Collected Information

  1. Personal Information: We may use the personal information we collect from you for the following purposes: a. To provide and personalize the products and services you request. b. To process and fulfill your orders and payments. c. To communicate with you regarding your account, orders, and inquiries. d. To send you promotional materials, newsletters, and marketing communications (with your consent, where required by applicable law). e. To improve our Website and/or App, products, and services. f. To respond to legal obligations, prevent fraud, and protect our rights and interests.

  2. Non-Personal Information: We may use non-personal information for statistical purposes, to analyze trends, administer the Website and/or App, and to gather demographic information about our user base as a whole.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your personal information once it is no longer needed.

Disclosure of Information

We may share your information with third parties in the following circumstances:

  • To facilitate the delivery of products and services you request.
  • To process payments through trusted payment service providers.
  • To comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.
  • To protect the rights, property, or safety of Myblacktree, our users, or others.

Your Choices and Rights

You have certain choices and rights regarding the personal information we collect about you. These may include the right to access, correct, update, or delete your personal information, as permitted by applicable law. You may also have the right to opt-out of certain communications and to request that we restrict the processing of your personal information.

To exercise your choices and rights, or if you have any questions or concerns about our privacy practices, please contact us using the contact information provided at the end of this Privacy Policy.

Security Measures

We employ appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no transmission of data over the internet or any other public network can be guaranteed to be 100% secure.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@myblacktree.com

By using the Website and/or App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy is effective as of the date indicated at the top of this page.

Note : Please do not share your ATM and Web PIN to anyone, also do not write such information anywhere on your card or on any document. BlackTree will never ask for the same.